barbnu

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  • in reply to: Durham #14325
    barbnu
    Participant

    Just to further update on my saga. My fourth application is sitting with Durham to be looked at by an examiner. The helpdesk themselves have said it’s ‘highly unlikely’ that it’ll be processed within the 10wk service level agreement simply due to the volume of applications. It only needs to be looked at by an examiner because it was passed from Peterborough to Durham (for some unknown reason). HMPO won’t do anything until 14days prior to travel. They can upgrade at that date but there’s no guarantee that they’ll actually deliver. The end of the SLA and the 14 days to travel overlap. It’s an utter shitshow!

    in reply to: Durham #13981
    barbnu
    Participant

    I renewed four passports but so far, Durham is fairing least well since I’m still waiting 8 weeks later

    Application being processed 27 April 2022
    Documents received 29 March 2022
    Application received 14 March 2022
    Identity details received 14 March 2022
    Email sent to person confirming your identity 13 March 2022
    Email sent to person confirming your identity 12 March 2022
    Ask someone to confirm your identity 12 March 2022
    Application submitted 12 March 2022

    Still a couple of weeks until the 10wks and then another until we’re meant to travel. Infuriating, since it’s one of the kids. If it was an adults we were waiting for, at the one of us could still take the kids away. But now it’s all or nothing. Really frustrating since kids have had a really raw deal the past few years.

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