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Keep checking the appointments, they release them several times a day for various office locations. You’ll be able to get the fast track service as you’ve lost a passport.
https://www.gov.uk/get-a-passport-urgently/1-week-fast-track-service
Yes! Chase chase chase!!
That’s my only advice. Every time I chased it triggered an action on their part. I would ask them if they can print and you can pick the passport up to collect from a local Passport office!
@desperate mama, look at the latest posts in the Peterborough office forums. It will give you some hope.
My timeline thus far is listed below and my husband’s just had a phonecall to say that the passport is in the post. In addition, I’ve heard of people being able to collect passports if there isn’t enough time to post before your flight from the London office. Someone picked up the passport the day of the flight!!
My advice is to Keep chasing. Don’t rely on call backs. I’ve only had 1 call back of the promised 4! Every time I’ve chased (sometimes after 2 hours on hold!) within the next day something has materialised on the application process such as an approval or print or now being told it will be in today’s post.
My timeline. I just hope it arrives by the week is out! 🤞
Passport printed 11:30am on 26 April 2022
Application approved 8:30am on 24 April 2022
New photo received 9:51am on 19 April 2022
Photo rejected 4:07pm on 14 April 2022
Documents received 9:09am on 3 April 2022
Application received 8:00pm on 21 March 2022
Identity details received 7:59pm on 21 March 2022
Email sent to person confirming your identity 9:53am on 21 March 2022
Ask someone to confirm your identity 9:43am on 21 March 2022
Application submitted 9:43am on 21 March 2022Really pleased you’ve got yours in time to fly!!
We’ve just had a call to say our passport will be in the post today. Let’s hope it arrives before the weekend 🤞
It has been really hard to motivate ourselves to get ready for a holiday that may or may not happen. Would be nice to have the stress levels come back down a bit before we onboard a flight with a tot and an infant!
Good luck, have a nice holiday! You deserve the break after the ordeal with HMPO, let alone COVID and all the stressors of the last couple of years!
@marand, I am expecting hoping my timeline helps you.
Passport printed 11:30am on 26 April 2022
Application approved 8:30am on 24 April 2022
New photo received 9:51am on 19 April 2022
Photo rejected 4:07pm on 14 April 2022
Documents received 9:09am on 3 April 2022
Application received 8:00pm on 21 March 2022
Identity details received 7:59pm on 21 March 2022
Email sent to person confirming your identity 9:53am on 21 March 2022
Ask someone to confirm your identity 9:43am on 21 March 2022
Application submitted 9:43am on 21 March 2022We are within the 2 week flying window so qualify for the upgrade. I was told I was eligible on April 23rd and that I would be able to pick the passport up from London too if need be but did not receive the call back to take fast track payment even when I rang them 2 times to chase.
This morning I rang them again but it’s too late to do anything for us now as it’s already been printed. Just got to sit tight and wait for it to arrive now. I hope TNT don’t have any more screw ups. I plan not to leave the house so we don’t miss the delivery!!
I would call them and get yours upgraded if you are in the 14day window. Don’t leave it til it’s approved to upgrade, and certainly not once it’s printed!!
@losingfaith I hope you’re enjoying your holiday. I wonder if you’d be able to share the email / phone number of the Peterborough team as we are due to fly next Thurs (5th May) and my infants new child passport has been approved but not yet printed or posted. I want to try and get it collected from London like you managed to. Any help will be much appreciated. 🙏
@amirun87, what number did you ring? Have you received your passport yet?
Our first child passport online application was approved yesterday, Sunday 24/04/2022, 8.30am. It’s been sent for printing. We fly on 06/05/2022. 9 nights to go.
I am getting nervous as to whether it will arrive in time. I would like to try and see if it can be posted tracked next day delivery.
