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Cutting it so close is absolutely horrific. I imagine you all feel the same. Supposed to be getting married abroad. So much time, effort, and money is going to be lost. Uuuggghhh
Managed to get in contact with the upgrades team on Friday, who took my details and told me to email the peterborough email address with the evidence of travel. Said i would get a call back in 24-48 hours to take payment for the upgrade to fast track. Get to Wednesday and still no phone call so i called them. After ringing 3 times, and the first 2 people said they ‘weren’t allowed to forward me to the upgrades team’ Finally got through to someone who directed me straight away. I was told that the reason my application hasn’t progressed for 6 weeks, was because they didnt have evidence that I cancelled my last passport (even though i did). I asked why No one had bothered to contact me and ask? She said it was only flagged a few days ago. Gave her my old passport number and she confirmed that it was cancelled. – Not sure why i needed to help them confirm that when it’s all on their system. Was told to email the Peterborough Upgrades team again and was told i’ll have a call back to take payment in 24-48 hours.
How long did everyone else have to wait to pay for their upgrades? Once i’ve paid i’ll feel like the ball is rolling, and a lot less anxious as I fly on the 20th!I’m going to the USA to get married at the end of the month. Application has been in processing for 5 weeks. Starting to panic as i’ve heard nothing. I have no idea where my application is, I assume it’s London as that’s my closest office – although i can see from other peoples comments on here that’s not always the case. Does anyone have the London office upgrades dept email address? In preparation for if it doesn’t arrive before the 2 week mark.
Please wish me luck! Absolutely pooing myself
