Adult Renewal
Application history:
Documents received 2:12pm on 23 February 2022
Application received 8:05pm on 16 February 2022
Application submitted 8:05pm on 16 February 2022
On 3rd March I got an email saying my passport was damaged and that I need to send a signed letter in that explains how the damage occurs at which point my application will be reassessed. There was very minor damage to the passport and I’d used it so many times in this condition I just assumed it would be fine. Anyway, I sent this letter immediately, tracked and it was signed for by the Bootle office at 8:39am on 4th March.
It still hasn’t updated to show that the additional documents have been received on my application. Customer services weren’t much help on trying to get an update.
I need to travel May 12th which I thought was enough time considering the wait time was 3 weeks when I applied. But now I’m starting to worry this might not be enough time. Any advice?