@ks18 have had the exact same thing. Monday was told it’s approved and awaiting printing, but more recently they’re saying it’s awaiting checks before printing. Glimmer of hope when told it was awaiting printing as you’re into final few days of waiting then but they took that hope away again. Emailed expedited on Monday as we fly on 26th but still not heard, also on at least two call back lists from the upgrades team.
Might as well bang my head against the wall.