Overseas adult renewal:
Applying from Oz. Sent application and passport on 10th Dec, got stuck at Melbourne airport for over a month. Was in calls with passport office after advice and told to mark it as lost.
Waited 2 more weeks for them to put my application as processing on 8 feb. So lost two months because of this!
Now it’s 9 March and many calls and enquiries later still no resolution! Still says professing. They are absolutely useless – phone line doesn’t ever give you any new information. Will be asked to transfer to complaints dept after seeing someone on here mention it.
Due to fly to UK in April so going down the emergency document route I think.