[broccoli88]

Hi MAXNRG, I just got my old passport back a month to the day after my new one was delivered. Had somewhat given up but it did arrive.

[broccoli88]

No DHL tracking number issued, no idea when it’s arriving (Spain)

Passport printed 9:37am on 16 April 2022
Application approved 1:23pm on 14 April 2022
New photo received 11:59am on 14 April 2022
Photo rejected 11:43am on 14 April 2022
Documents received 5:37pm on 1 April 2022
Application received 4:21pm on 10 March 2022
Application submitted 4:21pm on 10 March 2022

[broccoli88]

It’s taking them a very, very long time just to scan old passports. This is an adult renewal from Spain.

Documents received 5:37pm on 1 April 2022
Old passport sent on March 10, signed for on March 15.
Application received 4:21pm on 10 March 2022
Application submitted 4:21pm on 10 March 2022

[broccoli88]

Adult passport renewal from Spain

March 10: Online application received
March 10: Old passport sent by recorded delivery
March 15: Old passport delivered according to courier company
March 29: Still nothing….

I have not had my old passport processed or received a documents received update to say they have it in the Durham office. Is this normal two weeks after it allegedly arrived? Could it be lost?

• This reply was modified 2 years, 9 months ago by broccoli88.

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