[brussels83]

Amazing, thank you

[brussels83]

Sorry to ask a question that has likely been covered a million times but what are the email addresses to use for upgrades, want to make sure I have the right ones, I’ve heard the can be case sensitive, my son’s seems to be stuck in processing in Durham 🤦🏻‍♂️

I’d hate to waste time using the wrong ones

I’m optimistic that albeit right to the wire people are getting sorted

Thanks in advance

[brussels83]

Almost the same timings as me, I’m working on from the date I applied which the lady on Webchat said was correct when I spoke to her today.. but who knows reading these threads seems people are saying different things, I’ll 100% be pushing from 10 weeks from my application, advice says allow 10 weeks when applying, not sure we can be held accountable if it takes them 3 plus weeks to get your docs onto the system.

Hope you get sorted soon

[brussels83]

I’ve given up trying to find out what happening with my son’s… tried calling, webchats and nothing, even has a call back but hasn’t seemed to do anything, it’s been in processing awaiting an examiner since 15th May now after starting the application in mid April, I know not long compared to most but enough to make me worried sick.. spoke to a lovely lady today on Webchat who said trust the process, wasn’t sure if she was being sarcastic or not.

Can’t believe they have no idea if your are in a queue to be processed how long it could take, I have a feeling it’s going to be frantic emails and panic at 10 weeks and travelling to Durham to chance my luck at someone kind there helping me.. I’ll only have two more weeks after then before we travel, my son is besides himself feel so useless

[brussels83]

Submitted my sons renewal and has gone to application processing, unlike mine we have not been asked to confirm identity (online application both), will this be part of the processing stage or as it’s been look at by an examiner is it not needed now?

It’s with an examiner now but been offered no idea how long it will take

History

StatusDate
Application being processed 12:37pm on 15 May 2022
Documents received 2:22pm on 12 May 2022
Application received 11:39am on 17 April 2022
Application submitted 11:39am on 17 April 2022

Thanks in advance

[brussels83]

Thank you so much, have been trying to speak to someone for days and that little tip worked first time!

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