[Cactusjack77]

Passport printed 9:01am on 24 May 2022
Application approved 2:58pm on 23 May 2022
Application being processed 12:35pm on 23 May 2022
Documents received 7:12pm on 4 May 2022
Application received 8:11am on 4 April 2022
Identity details received 8:11am on 4 April 2022
Email sent to person confirming your identity 10:35pm on 3 April 2022
Ask someone to confirm your identity 8:04am on 2 April 2022
Application submitted 8:04am on 2 April 2022

[Cactusjack77]

I was warned there would be a fee and that upgrade team would call to take payment. Today I received a phone call saying the passport will be ready for collection and not heard anything about paying the fee since. Hopefully they won’t charge, but if they do I’ll let you know.

[Cactusjack77]

Hi All,

I’ve phoned up a number of times to get my passport upgraded as I’m flying next week. The tracking website says they received my documents on 4th May, but every time I speak to an adviser they tell me the documents haven’t been scanned and therefore I can’t be upgraded yet. Has anyone else had this issue with documents not being scanned?

Regards,

Dan

[Author]

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