[Charlie]

I must have spoken to 8 different people last week, in the effort to somehow expedite the supporting documents being returned. Each person had a different story – some said they had already been sent, some said they haven’t been sent and some said they had no idea where they are.

Its quite concerning how they don’t have a tracking number. With such ‘valuable’ documents its quite surprising to not track them despite paying. I have also inputted my PEX number and got nowhere.

Its all a bit of a balls-up.

[Author]

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