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For those who applied online – When you are putting in the reference number do you need to include the PEX part?
The same thing happened to me, only I discovered they didn’t process my fast track application but just kept my original application. When I pointed out in the strongest terms that I had paid for a premium service, they were completely nonchalant. 2 hours later my original application it got approved. Still waiting for it to be printed and sent.
Madsmead – is your original application still visible online?
I don’t think you do @hairandbeauty
I will definitely come back on here and comment when/if received. The person at the passport office yesterday didnt even ask for a withdrawal letter until I prompted him – he seemed so laid back and confident I would get it on time but from the service to date, all the responses here – and the queues of stressed people behind me yesterday- I am not so sure. lets be honest – they can say whatever they like knowing full well the chances of you meeting again are so incredibly slim. Plus this time last week I was told on the phone that my original application had been printed and everyone I have spoken to since has said its still with an examiner.
This has become all consuming for me – I know its ‘just a holiday’, but this is the first time the whole family were going to go away in over 20 years – and I will be the only one not there. I have to keep thinking bigger picture – got my health etc, but I have completely lost confidence in government agencies as a result of this. I have another year on my driving licence but tempted to start that 6 months beforehand now so I am not in the same situation with that!I submitted mine on 23/2/22….took a week (until 1/3/22) to acknowledge receipt and then nothing since. I know they are saying it could take up to 10 weeks, but that wasn’t the waiting time when I signed up. I switched to fast track yesterday after spotting a cancellation appointment and now am on tenterhooks to see if they will accept my withdrawal of my original application and process this on time for Friday. if I had my time again – I would opt for fast track – an incredibly huge markup on the cost but worth it when I consider the stress this has caused and the money I will lose if it doesn’t arrive on time
I’m due to fly on 30/3/21 – will lose my Airbnb booking money, airport parking and waiting to hear about whether I will lose flight money too. Gutted – when I renewed in 2012, it took less than 3 weeks so I stupidly thought it would be similar this time as it was just a renewal. I wish I has paid extra abd taken the premium option
