This is my timeline, have just had to cancel our holiday for Monday, passport still not printed. Calls are useless, I get told different things each of the 20 odd times I have rang. When i submitted it, was 4 weeks wait. The whole system is a shambles. The kids are gutted.
Application history
StatusDate
Application approved 12:02pm on 2 April 2022
Application being processed 12:32pm on 3 March 2022
Identity details received 7:15pm on 28 February 2022
Email sent to person confirming your identity 7:02pm on 28 February 2022
Ask someone to confirm your identity 6:39pm on 28 February 2022
Application submitted 6:39pm on 28 February 2022