dcfcprem

Forum Replies Created

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • in reply to: How long to acknowledge old passport? #17078
    dcfcprem
    Participant

    44 days since my old passport was signed for at hmpo got a message yesterday saying if I don’t send old passport by 23 July they will cancel the application and I won’t get a refund. Absolute joke

    • This reply was modified 2 years, 5 months ago by dcfcprem.

    in reply to: Not received old passport #17073
    dcfcprem
    Participant

    Hi all. Did an online renewal on 26 April, I sent our old passports which were signed for on the 27 April after which was getting emails etc from them asking to send old passport back, I actually got to speak to someone who told me to give it a few weeks to get into system which I did and that she would stop the messages as it was a error. Yesterday got a message and thought great finally but no the text said send old passport by the 23 July or they will cancel the application and I will not get a refund. Obviously I have tried to call but it seems impossible to speak to anybody it’s all automated.
    Any help would be greatly appreciated maybe a phone number thanks

Viewing 2 posts - 1 through 2 (of 2 total)