Dynamic

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  • in reply to: New Passport Upgrade Service! #11900
    Dynamic
    Participant

    @prayingforpassport0422 I understand if you don’t want to post on here, I would be reluctant too as well. it’s ok I’ll call first thing in the morning to try and push it further, thanks anyway. Like everyone who has their own valid reason for wanting their holiday! What infuriates me is the lack of compassion! That said they will be under so much pressure atm! The system in which they process needs looked into. People have changed their holidays, lost holidays, lost loved ones etc. They should change the bold typical times on their website too. When I applied it said 4 weeks.
    After applying and a shitter of a time, like many others, my son (11) we found out he now needs heart surgery (wasn’t gonna post this) he’s ok to fly, asked the Dr who said it will do him the world of good to have a holiday for his mental health, come back and face things so how do I rebook when it’s unknown when we can. We’ve lived our lives unknowingly for years and hmpo couldn’t/wouldnt do anything to help, hense my breakdown yesterday.

    in reply to: New Passport Upgrade Service! #11896
    Dynamic
    Participant

    Yeah that would be a great help thanks as mine was at belfast too! Although it was approved last night which is typical as nothing was mentioned about this kind of upgrade yesterday when having a meltdown, tried everything obviously just come to light today. I’m just worried as my sons got approved 29th march, and not printed until 4th April and coming tomorrow. Good luck with yours. Fingers crossed for you 🙏 🤞

    in reply to: New Passport Upgrade Service! #11890
    Dynamic
    Participant

    I did try calling again to see if I can come out of Central and upgrade, not sure if it’s possible but worth the last resort try after no success with anyone else….for our travel on 13th. On hold for over an hour then cut off 8.05pm, knew I would as the lines shut at 8 so gonna call again forst thing My sons passport is due to arrive tomorrow…..its just mine thats the hold up now. Thanks for posting @travellingsoon12

    • This reply was modified 2 years, 8 months ago by Dynamic.
    • This reply was modified 2 years, 8 months ago by Dynamic.
    in reply to: New Passport Upgrade Service! #11870
    Dynamic
    Participant

    Infuriating and unbelievable the same time…..so they cant speed things up when you ask, when everything is there but now they can by putting this in place. Where are they getting the staff if they cant process normally. Speaking for everyone who has been stressed over receiving their passports over the months and holidays lost or extra paid to move them. I know of the premuim service, this sounds similar. I personally couldn’t do premium with it being a lost renewal.
    My recent experience was yet another call yesterday after being advised on Friday to call back wed (couldn’t call today hense yesterday) if i hadnt heard anything. Been sitting in processing since 01/03…..was basically told there’s nothing they could do as if it approved (said maybe a cpl of days) it would go to Central printing which from experience sits there for 1 week (my sons did) before printed, then there’s FedEx to pick up adding more time. We fly next week. He asked 1 question that no one else did to confirm things after numerous phone calls. I begged and pleaded for local printing, trying allsorts but he was having none of it, I would have paid the extra! It resulted in me having a major panic attack…. i thought I was having a heart attack as its never happened before….then last night 7.47pm it got approved and probably sitting in central printing queue now 😭 and wondering whether I’ll get it on time. Doubt it.
    Not sure I can face another call at min tbh.
    Good luck everyone, hopefully this is a step in the right direction to lesson stresses and anxieties.

    in reply to: Belfast #11377
    Dynamic
    Participant

    Yeah theres still hope i keep telling myself. Haha I’m the same bit further than 7 miles from Durham but in the North East too. Its a strange system. Fingers crossed it won’t be long based on your daughters timeline. Will give them a call later or tomorrow to be sure they have the reference so it can be good to go. Thanks

    in reply to: Belfast #11372
    Dynamic
    Participant

    Thanks for the update. Pleased yours is sorted now 😀.
    Mine is a lost passport renewal so no documents. I reported it lost on 26/02 submitted my application (managed to let me without the reference number) it’s been in processing since 01/03 with no movement. I didnt gwt ref no until 15/03. When i called on Monday the lady was gonna pass the ref no to processing and hopefully that should push it along (was a bad line though so not sure she heard properly) as my sons is through the digital route (1st child). Also a call back, which im still waiting for. His has now been approved. We travel on 13th so stressing as a lot have been/are. Its the extra days for print/delivery that concerns me also. Have you received the official email/and or passport yet?

    in reply to: Belfast #11281
    Dynamic
    Participant

    Bmor84 not sure to be honest. I’m interested too. Mines been in processing since 01/03…..application submitted 26/02. Been waiting for a call back since Monday.

    in reply to: Peterborough #11201
    Dynamic
    Participant

    I’ve just had an update on first child passport. Approved and sent to print. Phew at leat my boyo can get away 😀. This holiday was for him anyway! Hes been/3still going through a lot. Now only mine to chase up, relieved his is on its way! Takes some pressure off! He’s also loving winding me up 😂 mines stuck in the processing route so who knows when mine will be approved and printed….. mines with Belfast office 🤷‍♀️ hopefully with the lost reference number I gave yesterday should push it along. Failing that, I’ve text my friend and said she may have to take my boyo alone 😂

    in reply to: Peterborough #11014
    Dynamic
    Participant

    Yours seem to be moving quickly. I’m losing hope for my sons 1st passport and my lost passport renewal.
    Submitted 26/02
    Claim received 27/02 after Identity confirmed.
    Docs sent signed 07/03 days passed due to the weekend
    Docs received 22/03 and still stuck in this status.
    I see on here that once Docs are received its pretty quick afterwards, so was hoping to see some more movement since.
    I phoned today and the lady confirmed that all the checks had been done and to waiting to be approved (quicker process than mine). My sons is in the digital system, mine not.
    Mine is at Belfast (dont know know why as i’m from the North East of England) which has been in processing since 01/03, submitted the same day 26/02….I’ve never stressed so much in my life over these passports as like a lot of people I’ve seen on the group, have a holiday booked in a couple of weeks. Fingers crossed for everyone 🙏 🤞

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