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Hi, my first (and only) contact from TNT was a text yesterday saying ‘my passport is scheduled for delivery today’. The track link just stated that it would be delivered between 8am-8pm, arrived around 9am.
My Process:
Passport printed and sent 7:49am on 13 March 2022
Application approved 3:02am on 10 March 2022
Documents received 3:29pm on 7 February 2022
Application received 12:11pm on 27 January 2022
Application submitted 12:11pm on 27 January 2022I am flying out on the 26th March, and finally received my passport on 15th March 2022 – having submitted the application on 27th January!
While waiting for ‘application approved’, I called three times. The first told me to withdraw my application and use my old passport for the trip (it has enough validity), I called the following day, and the advisor strongly suggested I do not do this. On my final call (the day after), the advisor said he would contact the processing team for them to expedite my application, as he was unsure why it was stuck in this queue when everything had been approved on 14th February, it was apparently just awaiting ‘quality control’ as a final check.
Overall the process was unbelievably stressful. No one could tell me why my passport took so long to be approved. There were no issues with the photo or anything else, I was told all aspects were approved quite quickly, it was just the final check that took weeks and weeks. For anyone else stuck waiting inbetween ‘documents received’ and ‘appliation approved’, call every day to obtain different opinions, and try to get the advisor to contact the processing team on your behalf to speed up the application. I would probably still be waiting if the advisor had not contacted the processing team for me.
