emjade28

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  • in reply to: Liverpool #10045
    emjade28
    Participant

    Jespop30- I know exactly how your feeling I lost all hope as I leave next Saturday to travel if it wasn’t for the kind lady that answered Monday afternoon because she literally got the ball moving and out in emails and urgent phone calls and was approved that same day. Don’t lose hope it will be here before your supposed to go.

    in reply to: Liverpool #10041
    emjade28
    Participant

    Jespop30- it went into processing same day as you it was only approved this week but was sent out and with me today. Don’t get your hopes up for the phone call I didn’t ever receive one and been well over 3 weeks.
    The reason the photo was rejected was because there was a shadow across my sons face apparently I took the photo myself and ended out paying someone to do it which was accepted that day.

    in reply to: Liverpool #10036
    emjade28
    Participant

    Hey everyone, I’ve been following this page since Feb, I applied for a adult passport renewal Jan 23rd I didn’t even need to track this as I received within 8 days. Now to the worst part I applied for my sons first passport same time as my own it was stuck in processing for one whole month with not one examiner looking at it the whole time. I rang so many times and got no help just told I shouldn’t have booked travel until I recieved even though when I first applied it only said 3 weeks to process anywho after a month of processing I then received a message to say my sons photo was rejected and to upload another one (heads up to anyone pay the money to get them done by a professional so you won’t have to go through this) I submitted the next day by 9am I rang them at 3 and finally had the most lovely women who was so eager to help me as I travel on the 27th March she put in again for a urgent call which I’d say I’ve been waiting 3 weeks for a call back and also sent through an email and a complaint from me as I was super angry that it took a whole month to tell me the picture was rejected I sent pic Monday morning approved by 845pm that night was printed the next day and sent yesterday and I recieved the passport this morning no track from tnt just straight through the door. I’ve cried I’ve laughed but most importantly kept sane from your guys updates Jespop sorry if name wrong but your application is literally so close to my sons too keep going on at them it will be done I have faith for you all.

Viewing 3 posts - 1 through 3 (of 3 total)