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I had applied on 16 February and it still says Send Your Documents. I even received reminder about sending it the documents or the application will be withdrawn on the 16 May. The documents were signed for on 20 February and after hundreds of call and webform. There is basically no useful reply at all. I reported the passport as lost and yet the application is not being processed either. Told to write a letter to the office to cancel the application, I did and sent at least 8 letters by registered mail and they were all signed for but still no response at all and neither the application is being cancelled.
Can anyone offer any advice with this? Who else I can talk to or make a complain to? They never process my application and yet charged for the application fee to receive and administer the application!!! This is beyond annoying!
