fingerscrossed2022

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  • in reply to: New Upgrade service #12262
    fingerscrossed2022
    Participant

    @ Tillybobs when did you apply for the upgrade?

    in reply to: New Upgrade service #12260
    fingerscrossed2022
    Participant

    So as i said we put in for the upgrade yesterday 07:00
    Waited for 7 hours 14:00 then called customer service number
    Only to be told that you cannot do anything you have to wait until they call you.
    Could not even commit to saying that they have recived our evidence.
    They said it would be up to 48 hours for the team to get back to us and that if it went any longer than that then we could call and they would put a hurry up on the team.
    So as it stands
    Flying on the 26th of April
    Leaving home 25th April
    14 days till we fly today with 2 Bank Holidays in between
    Fingers, Toes and everything else crossed
    Will keep you updated

Viewing 2 posts - 31 through 32 (of 32 total)