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I rang back again as advised and again was told that the progress team are not answering and they can’t give out the email. Asked me to call back later because ;there are other callers waiting’. I pointed out that the other callers are waiting for their passports and will be told the same as me that the progress team are not replying. So it is a futile excercise. They put hte phone down on me. It is actually a farce.
Same. My daughter’s (which went to Belfast) has been ‘in processing’ since 10th May and now back to ‘old passport received’. Mine went to Cardiff I think and was all sorted within 2 weeks. We are supposed to be travelling on 2nd July.
yes, same here. Applied beginning of my for me and my daughter, my old passport went to Wales, hers to Belfast. Mine came back in a couple of week, hers said ‘being processed’ from 10th May, now that line has disappeared and it says can’t request expiditing it until 10 weeks after receipt. I was told on the phone today I should ring on Monday, 6 weeks after receipt. We are supposed to be going away 2nd July.
