Hi all. First of all ive been told it doesn’t matter what office your application is at they can all access it and it can be printed at any office.
Has anyone actually turned up at an office and got anywhere?????
My story in short applied for 5 passports. Wifes/2 boys all renewals first came back after 2 weeks last after 6
Two new passports for 3rd son and daughter daughters came back after 7 weeks sons is still saying they don’t have his documents as they had been filed under my daughters with hers. Called so many times over last 6 weeks told it would be looked into and they would just get his document from hers after weeks nothings been done I’ve recently found out its pointless calling the numbers as there just call centres and tell you what you want to her to get rid of you. We travel Saturday and i emailed every upgrade office and other emails also my MB as i was advised ive had a response from most and my MB is looking into it. My worry is they will call to say they will upgrade but cant as dont have his documentation im hoping they will then say i can take that to my nearest office and they will do it all whilst there but not holding my breath. The frustrating thing is if when i spoke with someone 6 weeks ago actually knew what they were doing they could have said send in new documents.