[ghawk11]

Hi all, for those who have said they’ve managed to speak to someone at Durham and get some help/hurry things along, I’d be SO grateful if you could give me some insight. What number did you call, or email address did you message? I can only find the main HMPO number and no one is interested in helping me.

Supposed to be going away 3 October and today got an update saying there’s a problem and a letter has been sent – but I’m away from home for the next couple of weeks so can’t receive or action this! Any ideas what such problems usually concern? I may have to pop back to London to intercept the letter if they won’t resend elsewhere, should it usually come through in a few days?

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