I had no option to lodge a lost claim report. Now applying for replacement certificates at cost £500 (for 2)… Called HMPO several times and got a call back from their document processing team early this week. They couldn’t find my documents at all.
@pcmuzzyboy.. there is definitely something wrong with Peterborough office. I sent documentation for 2 applications by separate posts on 18th Jan…but still no confirmation on document receipt for either of these… I don’t have signed for confirmation from Royal mail too… Peterborough office seems to be mishandling important docs…