gxm158

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  • in reply to: New Passport Upgrade Service! #15965
    gxm158
    Participant

    We fly Thursday 26th May and still waiting for my son’s renewal, which is now 9 weeks in the system. The upgrade team did acknowledge my travel date, but I have emailed my MP, called HMPO so many times I have lost count.
    My brother in law and a friend of the family got their renewals in 3 weeks which shows there is zero logic to their processes.
    My anxiety is through the roof at the moment, we have to organize a PCR for my son which I cannot organize until the passport is in my hand. I am trying to remain positive but this is honestly just a shambles and I am losing hope!

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