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Just a bit more hope for those that are waiting. I send my application off for my 2 sons first passports on February 14th. Flying on the 18th May. Applied for upgrade 2 weeks before. Sent 3 emails and spoke on the phone about 3 times to helpful people that had put note on my account. Yesterday morning 7.50am I had a phone call from Liverpool upgrade team to say both passports would be done that morning and out for special deliver. The passports were delivered by Royal Mail at 7.30am this morning! Feel lucky I have them 5 days before we fly but I have been waiting 12 weeks. Good luck everyone
@feckthis how long ago did you send application off? Have you had any notification that they have received documents? Hopefully the upgrade request will push them along. Keep phoning also.
I sent ours off in February and it’s stuck at processing stage. We fly Wednesday@shanisedemi yay 👏👏 relax and enjoy your holiday
@shanisedemi brilliant news. Have a fantastic holiday. It’s looking promising for all of waiting 🙏
@shanisedemi hopefully it’s just an automatic message and you get them tomorrow. Please let me know if you do as I’m quite far from all the passports offices and would be easier if they were posted.
@amber9514 have you been contacted yet? 🤞
@hreeve3 I also fly on the 18th and haven’t heard anything yet. It’s a horrible waiting game
@helppassport they might call you tomorrow? Send another email. Good luck
@shanisedemi have you been contacted yet? 🤞
@shanisedemi have you received your passports?
@sickofthisnonsense glad you got the call and they are being sent. where was your application being processed? Mine is at Liverpool. Has anyone had any luck with Liverpool office?
Yay some more good news 👏
Anyone had any luck with Liverpool? That’s where my sons passports are. I’ve just emailed again 🙈It’s so frustrating on the phone. Some people very helpful, others are rude at home and can’t be bothered 😫 can not get through to the upgrade team!
