Helly87

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Viewing 15 posts - 1 through 15 (of 32 total)
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  • in reply to: 10 weeks wait time exceeded. What next? #18430
    Helly87
    Participant

    Have you emailed them snoopy? expeditedservice@hmpo.gov.uk

    I really didn’t think they would get back to me but they did the next day
    I wouldn’t even bother calling seems like a waste of time.

    in reply to: 10 weeks wait time exceeded. What next? #18424
    Helly87
    Participant

    So got my email on Friday afternoon saying that my application has been expedited. This morning received a phone call around 10am saying that it’s been processed and should be with me by the end of the week.
    Recommend anyone waiting over 10 weeks to try emailing the expedited team, I didn’t have to proof my travel plans just told them I was flying in less the 3 weeks. Can’t wait to get it in my hands !

    in reply to: Lodging an official complaint? #18358
    Helly87
    Participant

    I know that’s what really got me especially when they say that 10 weeks is not a guarentee! I would take that on the chin if it was dealt with in order of application. But my neighbour who applied 3 weeks ago has got his passport in his hands and I applied 3 months ago and no sign 😡

    Hope you manage to have some luck 🤞

    in reply to: Lodging an official complaint? #18356
    Helly87
    Participant

    Have you tried emailing the expedite team? I know you said your not set to travel yet but I emailed them 3 weeks before travelling and they have sent it to be expedited without any proof of travel.
    Also have you tried the uk consulate? Maybe worth a try, but I would definitely complain.

    in reply to: Lodging an official complaint? #18353
    Helly87
    Participant

    What type of application is it?
    How long have they had your doccuments for?
    I would definitely try complain anything is worth a try

    in reply to: 10 weeks wait time exceeded. What next? #18337
    Helly87
    Participant

    Have you emailed the expedite team kila? I shouldn’t be eligible till Wednesday and they haven’t even asked for any proof of flying etc.
    Never know might consider it with you been so close to 10 weeks and flying soon

    in reply to: 10 weeks wait time exceeded. What next? #18297
    Helly87
    Participant

    Dear Customer,

    I have forwarded your application details to one of our examination teams to progress as soon as possible

    Kind regards
    The Expedited Team

    Just checked my email and got this response from the email I sent Wednesday, fingers crossed things will start moving 🤞

    in reply to: Inconsistent application timelines #18292
    Helly87
    Participant

    I am have been waiting 12 weeks for an adult renewal in the uk 😭 still nothing

    in reply to: 10 weeks wait time exceeded. What next? #18290
    Helly87
    Participant

    Not a thing 😭
    My Mp has contacted the forgein secretary and still nothing
    My 2 weeks before we fly is next Wednesday and like you I am very stressed. Only have 2 days off between now and us going away and one I am in hospital other my car is in for a mot. 12 weeks since I applied and 10 weeks since doccuments received. Really hope you hear something soon but feel like we have been forgotten about 😭

    Helly87
    Participant

    I really hope you get sorted soon, I am nearly at week 12 now so fustrating. My local MP sent me minutes of a discussion in the House of Commons which said that any one waiting over 10 weeks will be expedited but just doesn’t happen. He is going to try his best for me but if not I will have to go through the upgrade next week as we fly the 20th. Just keep on at them any way you can, maybe give your local mp a email also. Fingers crossed for you

    Helly87
    Participant

    I tried to get mine expedited on Thursday but felt like I was hitting my head on a brick wall, as no one seemed to have a clue how to do it.
    Finally got through to someone who assured me she had emailed my details over to them for and that I might get a call but nothing yet.
    My local MP has contacted me again tonight asking for my details again so he can put it to the immigration sectary. Hope you have better success then me Snoopy55

    in reply to: 10 weeks wait time exceeded. What next? #18102
    Helly87
    Participant

    I am in the same boat we travel the 20th. Applied 10th April and been processing 9 weeks today. Think all we can do is sit and wait it out and pray it gets dealt with this week. Otherwise then it will be a upgrade 2 weeks before travel which will be stressful but it’s out of our control sadly

    in reply to: Durham #18062
    Helly87
    Participant

    So happy you both have your passport sorted, really hope even though mine is a uk renewal I follow the same time line. 11 weeks on Sunday and fly in just over 3 weeks time. Hope your passports arrive with you very soon.

    in reply to: 10 weeks wait time exceeded. What next? #18042
    Helly87
    Participant

    Aww glad you got sorted, I am actually jealous because I am waiting for a call back from the expedite team 🙈. Fingers crossed it shouldn’t be too long now

    in reply to: 10 weeks wait time exceeded. What next? #18020
    Helly87
    Participant

    Call the helpline and press 8 then 3
    Or there is a customer service number that I don’t think they know is out in circulation and often can’t get through which is 03001050850. It’s a long wait but you will get to speak to some one

Viewing 15 posts - 1 through 15 (of 32 total)