I hope this helps anyone that is worrying about passport waiting times. I applied for a child’s renewal online when the current wait time was 5 weeks, the day after submitting the application it moved to 10 weeks. I left 9 weeks between applying for the passport and our holiday therefore I was rather worried and have been monitoring this thread closely for updates however I can honestly say that the wait time has been far better than I expected.
Application approved 7:52pm on 28 April 2022
Documents received 12:18pm on 27 April 2022
Application received 8:11am on 8 April 2022
Identity details received 8:10am on 8 April 2022
Email sent to person confirming your identity 5:01pm on 7 April 2022
Ask someone to confirm your identity 4:58pm on 7 April 2022
Application submitted 4:58pm on 7 April 2022
The biggest wait was for the Durham office to confirm that they have received the old passport however once this was done the process was extremely quick and today I received the new passport. The tracker had not been updated to let me know the passport was on its way. This morning I received a text from DHL confirming delivery between 9 and 10am.
My neighbour applied for an adult renewal the day after and their passport is arriving tomorrow.
In total it has taken 4 weeks exactly for the new passports to arrive.
Hope this provides a little hope for those still waiting. From what I have read the biggest wait with Durham is the acknowledgement of the old passport arriving however they are still quicker than the 10 weeks suggested.