HL85

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  • in reply to: New Passport Upgrade Service! #13590
    HL85
    Participant

    A positive upgrade story (fingers crossed for you all still waiting). We applied for our upgrade on Friday via the Belfast team and after an anxious wait, we received a phone call yesterday (Wednesday) to say the upgrade could go ahead with a fee of £96. Rather than risking delivery, we asked to collect from Liverpool today. We applied on 17th Feb and fly on the 4th May and it was for our Son’s first passport. I’m not sure how they order these things as should be date of travel order surely? But people who travel before us don’t seem to have their passports yet. Sadly I think it’s luck of the draw, as we applied 10 weeks ago but know people who have applied after us and received in 3 weeks which isn’t fair at all but we’re just pleased to finally have it. Good luck everyone!

    in reply to: Any upgrade successes loosing hope,! #13488
    HL85
    Participant

    Hopefully a positive upgrade story here. We’re due to pick up our Son’s first passport from the Liverpool office today (28/04) as we’re due to travel 04/05. We applied mid Feb and our application wasn’t progressing. I was told to email the Belfast upgrade team on Friday and they called me yesterday to make payment for upgrade and said they would deliver special delivery on Friday but we said we’d pick up to be safe so from contact with helpline last Wednesday to pick up Thursday so just over a week after lots of anxious waiting for calls. Fingers crossed!

    in reply to: First child passport timeline #13487
    HL85
    Participant

    @impatient123 If you contact the passport helpline (if you can get through) today (28/04) as it’s 2 weeks before you travel you may be eligible for an upgrade. You need to email proof of travel & it’s £96 but we’ve had to do that for our Son’s first passport as we travel next week and we applied mid Feb and it wasn’t processing. We have to pick the passport up from our local passport office tomorrow.

Viewing 3 posts - 1 through 3 (of 3 total)