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I asked HMPO whether possible to collect direct from them and they said not possible.
My application was stuck as approved since 21 March and after calling and speaking to the progress team it was printed yesterday. It appeared on TNT tracking yesterday an hour or too later with a delivery date of 30th bit was delivered a day early today.
So my experience of TNT has been good.
Our application was to replace a stolen passport so we didn’t have one to send in. I think you have to cancel and then await for the return of your documents before you can attend a fast track apt. I think I’ve seen some info on this in the forum somewhere. Good luck!
I had a similar dilemma. My application was submitted 17 Feb and approved on 21 March and then no update until today. I was a little panicked as we travel on the 10th April so last week booked a fast track apt as a backup for tomorrow. After a few phone calls the status of my application has moved to printed today with a delivery date of Weds this week on TNT website. So I plan to cancel my apt tomorrow. Had I not received the printed update today I would have gone to fast track. When do you travel?
Update following stuck as approved since 21/3. I called today and got through to the progress team late morning. They confirmed my passport hadn’t been printed (I’d been told on Friday it had). The progress team then sent an email enquiry to the printing/post room section stating my date of travel and by mid afternoon my status on the tracker had changed to printed. My details are also showing up on TNT with a delivery date of 30/3 so fingers crossed. Not sure progress would have been made though without me calling today. I had a fast track apt for tomorrow (booked just over a week ago) just incase things were still not looking promising.
