LKT1990 – We travel on 14th April. Sent one for renewal to Bootle office. Last update is documents received on 26th Feb & nothing since and Another application for first Adult passport to Liverpool, they haven’t even acknowledged the documents.Documents for both application delivered same day.
Spoke to Passport Helpline and they have booked a call back. Waiting game.
Just rang the helpline to find out why documents haven’t been updated but usual answer someone will call you back. Documents delivered to Liverpool Office on 18th Feb but online tracker still not updated.
Application approved 7:55am on 9 July 2020
Documents received 1:46pm on 8 July 2020
Application received 5:07pm on 28 June 2020
Application submitted 5:06pm on 28 June 2020
All done in 5 working days for Adult Renewal.
Application history
Passport printed and sent 2:33pm on 7 July 2020
Application approved 8:09am on 7 July 2020
Documents received 12:41pm on 6 July 2020
Application received 10:19am on 1 July 2020
Application submitted 10:18am on 1 July 2020