I think I’ve emailed the office directly at least 7 times in last 24 hrs – also emailed fast track team, who actually did respond asking for proof of travel, it’s not for 5 weeks but sent anyway in the hope someone might just think ‘oh, this has been sat here a while, best have a look’🙄 we chat has been no help, they just said apply for fast track 2 weeks before 🤦🏽♀️ Would prefer to not let it get to that though!