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They won’t escalate it till there is only 14 days before your travel only way to get it sooner is to say u need to add api information 7 days before then you can escalate it 21 days before that’s how I done it and got mine back in under 2-half weeks 4 of them
My-passport I just received 4 renewals and 2 were black ish and 2 burgundy they are using both colours still
Tracking never worked for me they all came 2 days after they were posted got a text on the day by tnt to say so
You don’t pay extra for passport delivery the extra fee is for any other docs or old passport return delivery fee
All new passports are delivered by tntAms2020 you will be lucky if they escalate it if you have only just booked a last minute holiday without passports
I know someone who has done that and they are still waiting 2 odd weeks later where as I booked mine last year and they sorted mine in a couple of days after escalating itOnce I escalated it And sent them the proof they asked for all 4 of mine were approved printed and sent and in my hand within 5 days
They will only escalate it if at least 14 days have passed and are within 14 days of travel and you can email them proof that holiday was booked before March
Ricky they will not escalate it if you have not booked it before Covid in March as they say you shouldn’t book before you have a passport if you booked before Covid they look at it as an emergency as means you booked it’s 4-5 months which is well long enough for a passport to be sorted out
