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Tell them you need to add api information to you flights 7 days before your flights then they will escalate it quicker
You carnt hand deliver anything and even when mine was
Put down as an emergency took
Over 2 and half weeks
And by Monday u looking at 2 weeks and couple of day’s And by the time
You post it back your looking Tuesday being delivered there
Most take 2 odd weeks to even acknowledge the old one has been returned to them and until then the application is on holdThere is no guarantee that you will ever get a blue one they are still having blue and burgundy ones made from
Different company’s and you will get what ever batch they get in
I had 4 delivered this week 2 blue and 2 burgundy who cares they both the same thing and the same inside and out apart from Color neither have European Union on themReceived my last 2 passports today so
I’m
Well
Pleased now
All Applications
Submitted on the 26/6
2 new passports
Received on the 14th July and 2 today 16th JulyAsk to speAk to complaints and you will have to email
Them proof like email or ticket showing holiday booked before MarchYou must of been waiting over
2 weeks and can prove you brought a holiday before
March then complaints will
Look
At itMy 4 were escalated Friday 2 were then prossessed and sent Saturday and the other 2 yesterday received saturdays ones today
No I called again on Friday and they put me through this time since then 2 were prosessed and sent Saturday and 2 done and sent yesterday and they call me everyday now with updates
