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jamesd1974

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jamesd1974

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Viewing 15 posts - 61 through 75 (of 123 total)
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  • Author
    Posts
  • July 14, 2020 at 5:50 pm in reply to: Child's renewal #1926
    jamesd1974
    Participant

    They been
    Chasing them and calling me every day with updates even though they all been posted now they said they will call me everyday until there in my hand well impressed with them I am

    July 14, 2020 at 5:03 pm in reply to: Child's renewal #1924
    jamesd1974
    Participant

    All 4 of mine have now been sent 2 Saturday and 2 today since talking to complaints on Friday

    July 14, 2020 at 3:25 pm in reply to: Applications whilst locked down #1922
    jamesd1974
    Participant

    I done the same and spoke to a Paul in complaints Friday all 4 passports prossessed and posted since then

    July 13, 2020 at 9:54 pm in reply to: Durham #1901
    jamesd1974
    Participant

    If u can prove that u booked a holiday before Covid they will mark it as urgent as well

    July 13, 2020 at 9:34 pm in reply to: Durham #1898
    jamesd1974
    Participant

    After 14 days the passport office will escalate it

    July 13, 2020 at 9:32 pm in reply to: Durham #1897
    jamesd1974
    Participant

    Nk8366
    Durham are taking 15 days plus to acknowledge they have received them mine was delivered recorded delivery on the 26th June and only on the 11th July did it show as received up till then it said send passport

    July 13, 2020 at 6:24 pm in reply to: Durham #1888
    jamesd1974
    Participant

    Ajdwaiting after 48hrs of no reply call them again and say this is the second time now as had no reply they will put you through and will ask you to email them
    Proof that it was booked pre Covid once you do that will get marked as urgent also tell them that you need them 7 days before as need to add api info to the ticket (advanced travel information) that’s what I did Friday for my holiday on the 3rd since Friday 2 were approved and sent on Saturday and 2 today

    July 13, 2020 at 4:38 pm in reply to: Applications whilst locked down #1886
    jamesd1974
    Participant

    Yes that’s the one I found around 9 am in the morning is quiet plus complaints don’t open till 9

    July 13, 2020 at 4:28 pm in reply to: Applications whilst locked down #1884
    jamesd1974
    Participant

    Last one approved today thank god so after speaking to complaints on Friday all have been approved since 2 Saturday and 2 today printed and sent

    July 13, 2020 at 4:26 pm in reply to: Applications whilst locked down #1883
    jamesd1974
    Participant

    You have to speak to complaints first as they then send you a email with reference number on it and you have to reply to that with the proof

    July 13, 2020 at 12:33 pm in reply to: Applications whilst locked down #1873
    jamesd1974
    Participant

    And keep calling and ask to be put through as I never got a call back when I first asked

    July 13, 2020 at 12:32 pm in reply to: Applications whilst locked down #1872
    jamesd1974
    Participant

    I explained that it was booked last year and I had to email them proof that it was which I did on Friday
    since then
    2 were approved Saturday and sent and the other 2 have today been approved and sent

    July 13, 2020 at 10:47 am in reply to: Child's renewal #1869
    jamesd1974
    Participant

    I called complaints Friday and emailed them proof since then 2 were approved Printed and sent Saturday And 1 today just waiting on last one now

    July 13, 2020 at 10:33 am in reply to: Applications whilst locked down #1868
    jamesd1974
    Participant

    Rlm I sent mine to Durham and they then sent them to Liverpool as were too busy

    July 13, 2020 at 10:31 am in reply to: Applications whilst locked down #1867
    jamesd1974
    Participant

    Laura123 mine were approved and printed with a hour

  • Author
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Viewing 15 posts - 61 through 75 (of 123 total)
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