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Can anyone help me? I applied end of may for 2 child renewals. After lots of chasing and tweets and finally contacting my MP they got changed to passport is on its way on Saturday. The complaints department gave me a call back today(from Tuesday)and told me it’s been sent I explained that I have had no message to give tracking with TNT she then put me on hold and came back with two tracking numbers. I checked them and they are not showing up, the passport office basically then washed their hands of it as she said as far as she could see they had been sent. I then spent nearly two hours trying to get through to TNT with no luck. The numbers are still not tracking and I’m at my wits end as we are due to fly to Spain on wed to see my poorly father in law who has not seen anyone since Spain locked down in March. I really just don’t know where to go from here. Do TNT always send a message/tracking info etc or will they just randomly turn up?
