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Finally after nearly 9 weeks of constant phone calls my daughter renewal finally got approved,I’m so relieved and squealed when I saw hmpassport message pop up on my fone. Now to wait for it which is fine as we don’t go away until end of may. Good luck to everyone trying to their passports
I rang again today as still no approved for my daughter renewal which has been 8 weeks and spoke to a lovely man and he said that he is going to chase Durham up as by the time it’s all done it be over the 10 week mark which is their fault not min.Apparently the hold up is them linking my marriage certificate on my application to my daughters but he said it should of been done by now.He took my new passport number and sent that to them in the email asking can they use this to check I’m her mum instead of using my marriage certificate as I was told not to send it in as they can cross reference it will my application and I’m to call back Thursday for a update if I haven’t heard anything if not they will chase it again and I’ve got to give it to Monday then if not the manager is going to get involved and sort it as I put her application in plenty of time for our holiday plus we all got ours back even tho there was a problem with my it got sorted and was approved the same day and they have everything they need. He just said I’m just warning you it be over the 10 week period but they will try and get it approved before we go away on may. So fingers crossed ,I get it sorted soon.
I’m starting to worry as my daughters renewal has been in processing since 9th march but initially we submitted it 6th feb. We all got ours back even my sons first passport after 3-4 weeks. I phoned up so many times and been told to be patient and then one person told me it’s got to be looked at my a examiner as when my daughter was born I went down in my maiden name but because I got married to her dad after that they wanted my marriage certificate which I explained to them they had it for my application so I couldn’t give it to them and they said not to worry they will link it will my daughters. I spoke to a lovely woman the other day in the senior management department saying it’s at Durham but still hasn’t been examined but it won’t be too much longer,We have a holiday coming up in may which we had to move from last year due to covid and so looking forward to it and though I would get all applications in early feb so it’s all done but apparently not it’s been 8 weeks. Any one been waiting this long and got approved recently x
