Has anyone been asked to confirm identity twice? This is our timeline and does not say why this needs confirming again for our daughter’s first passport.
Ask someone to confirm your identity 11:12am on 9 May 2022
Documents received 2:31pm on 20 April 2022
Application received 4:01pm on 6 April 2022
Identity details received 4:00pm on 6 April 2022
Email sent to person confirming your identity 1:20pm on 6 April 2022
Ask someone to confirm your identity 12:30pm on 6 April 2022
Application submitted 12:30pm on 6 April 2022