Here is my crazy timeline!
I’m applying for First Adult Passport by Descent
From: London, UK
Method: Online
Passport Office: HMPO Belfast
Application being processed 10:56am on 19 March 2021
Documents received 8:20am on 19 March 2021
Application received 8:46pm on 15 March 2021
Identity details received 8:46pm on 15 March 2021
Email sent to person confirming your identity 12:51pm on 15 March 2021
Ask someone to confirm your identity 12:41pm on 15 March 2021
Application submitted 12:41pm on 15 March 2021
I was contacted maybe on the 24th of March saying my birth certificate and my parents’ marriage certificate that I sent were of the wrong type, so I did all I could to retrieve the correct ones from Italy.
I could obtain everything and send it back only by the 5th of May (they were received on the next day) but then on the 14th of May I received a letter from the HMPO informing me there was a typo on the certified translation.
Turns out the typo was on my original birth certificate, so I had to contact the civil registry office of my birthplace (AGAIN) to get it amended. It took them a whole month to send it to me, I sent everything to the HMPO again which they received on the 1st of July (according to the tracking code). Nothing until the 19th of July, when I receive an email from them asking for this birth certificate AGAIN and that I had already sent almost three weeks earlier!
I call the advice line and give them the tracking code but after that I hear nothing from them.
I decide to call back on the 26th of July asking roughly how long is it going to take at this point (as I have no type of ID, as they took my other nationality’s passport for the application) but the person I spoke to told me he doesn’t know 🙁 I ask what’s going on with my birth certificate, if it’s lost or what and he again says he doesn’t know.
Hopefully I will be able to get my passport soon as I would like to see my parents abroad after so long.