[julie]

Hi there. I have applied for my daughters adult passport as her child one has just run out. I was told by post office that it was an adult renewal as she’s previously had a uk passport. I looked online and same as saw that the 1st adult passport route implies not to use it clearly states never had a passport before. So I went down the renewal route paid and was just asked to send back her old passport. I phoned up passport advice line and was then told I’d used the wrong route and it wouldn’t be processed so I had to pay again and use the 1st adult route. So now I’ve got two reference numbers asking to send passport to different addresses. Post office tells me again to ignore first passport route and stick with my original renewal route which I’ve done. Now I’m panicking it’s not going to come in time and get held up as I’ve made 2 applications. Daughters first holiday and I’m already looking at changing dates 🙁 any advice please, thank you

[Author]

Posts