[Kel85]

Did you actually get through to the progress team? That’s fab… did they tell you any more info than the advisors?

[Kel85]

I actually had a meltdown after being on hold for over an hour this morning for them to say I cannot hear you and terminated my call.
Got through again but progress team were unavailable….

Keep trying, you will get through, its just a waiting game.

[Kel85]

Has anybody had any luck receiving updates by actually going to your local office without an appointment?
I am desperate now, I just need answers which are not being answered by the number I am ringing.
I fly next Friday and I have applied for a child’s first passport.

[Author]

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