Kerend25

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  • in reply to: New Passport Upgrade Service! #18504
    Kerend25
    Participant

    Just wondered if anyone has a number I can phone to actually speak to someone? I tried 0300 1050850 but it says that the number is out of service.
    I’ve emailed the Belfast upgrade team and heard nothing back. Applied for my son’s passport over 9 weeks ago and we fly on Monday. My plan is to go to our nearest office on Saturday and hope for the best, but would be much less stressful if I could just pay for the upgrade and then go and collect his passport at an allotted time. Thanks in advance. This forum has been a life saver so far!

    in reply to: New Passport Upgrade Service! #18318
    Kerend25
    Participant

    Thanks so much for your help! I sent his old passport to Belfast so I’ll try and inquire about it there.

    in reply to: New Passport Upgrade Service! #18316
    Kerend25
    Participant

    Hi, we’re the same boat as everyone else. Waiting on my son’s renewal. Sent off at the end of April and flying out on the 11th July. Can anyone point me in the right direction for trying to upgrade his application? Not been able to speak to an actual human. Have sent an email and waiting on a response but any advice on how to go about getting an email address to request an upgrade or what I can to do to sort this would be hugely appreciated as I’m starting to panic now.

Viewing 3 posts - 1 through 3 (of 3 total)