Forum Replies Created
-
Posts
-
I finally have my passport! Really pleased but so frustrated by the whole thing. I will let you know how I get on with my complaint. Good luck everyone.
It was apparently printed and sent last Wednesday. I find it hard to believe it’s taken 6 whole days to get here but there we go!
My passport is apparently out for delivery today – 5 weeks and 1 day from the day I applied. Somebody on the phone had the verve to tell me I’d done pretty well getting it that quickly – I was fairly speedy to point out it said 3 weeks turnaround when I applied.
Unbelievably my passport still isn’t here and I’ve not even had tracking info yet. Originally said out for delivery 12th March but nobody has been.
I haven’t had anything from TNT – I don’t think it will be delivered until next week sometime. Honestly I can’t believe it.
Somebody mentioned to me that they tend to do batch delivery so if you miss a batch you have to wait for the next one. They don’t deliver everyday. Not sure if that’s true but it may account for some of the waiting.
I can’t tell you all how angry I am. Got home from the gym and had a letter – felt it, felt like a passport, ripped it open excitedly, it was the old one. It’s come back before the new one.
I cried in frustration for about 10 minutes.
Jespop30 – if yours isn’t approved by next week I will start calling them for you too. I can’t believe how long you’ve waited. And thank you!
Leahmca – I know how you feel, I was meant to be on my flight tonight and I haven’t got tracking info. Was desperately hoping it would come tomorrow but that’s clearly not going to happen.
Said 3 weeks when I applied but will have taken 5 (and that’s if it comes before Monday).
It is just pot luck as to whether you go to processing (which takes forever) or not. I’m just waiting for delivery now. Was hoping to have it tomorrow so I could fly Saturday but it’s very unlikely.
I have escalated my complaint to my MP because no response I’ve had during this process has been satisfactory.
Yes – you will get an email/text when it’s approved and sent. But you don’t get an email/text for anything else.
I checked everyday but nothing changed from processing.
Amy93 – I applied Feb 7th and my passport has only just been sent. It’s a nightmare.
I reckon it will be tomorrow but that means it will probably miss the post in the morning. So will probably be sent out the next day and arrive sometime Saturday. So impossible to book a new flight with that level of uncertainty.
It honestly doesn’t make sense though as they approved Conz1234 at 2.30pm and sent it to print at 3pm – that was a full 15 -16 hours after mine was approved.
My advice would be to fast track your passport in any way you can Sunshine. This has been a horrific fortnight.
I just don’t believe a single word these people say anymore!
Just received another call from complaints (they’ve clearly got to the point where I was emailing everyday) to say there is nothing they can do to speed a passport delivery up once it’s approved. Thanks complaints!
