Hi
Really glad to hear you have your passport- it is helpful to know that the passport office is functioning for some people as this may help the backlog. But for many of us who applied in March, if our applications are not straight forward then we are just stuck. We just don’t move forward from the processing stage and it seems the only way to get through to approval is to wait until two weeks before you travel, email the upgrade team, hope to receive a call that they are dealing with it, visit the passport office within two days of travel and hope they give you a passport. Quite a high stakes strategy for anyone who will lose money on a holiday. And also not helpful for anyone who needs ID for anything other than travel.