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I recently applied for my child’s first passport (still waiting).
Only had to send his birth certificate, however we got married after he was born. So it is my maiden name on his birth certificate, so I’ve had to send my marriage certificate, which is what has caused the delayFrom what I’ve read the upgrade team only contact you 48 hours before you fly. So I hope that happens for you!
There other numbers they say to use too that I’ve read. 0300 123 1973 and 01633285419, don’t know if they are any better?
It’s awful and ridiculous what they are doing. Sent mine for renewal the same same as my sons first passport. Ive had mine since 5th April, but they have asked for my marriage certificate for his then nothing for 3 weeks! I fly on 21st May. Mine went to Bootle, his went to Peterborough. Keep us posted and I really truly hope they sort it for you@Cledan sorry it keeps telling me that you’ve replied, but I can’t see it
@cledan have you heard anything since?
I have managed to speak to someone. They have my marriage certificate, still needs to be scanned on, and it’s taking 3 weeks, they have had it 3 weeks on Monday, so hopefully it will be scanned on soon. Will the passport be sent soon after? I’m flying 22nd May so I go in 3 weeksI was contacted on 3rd April to send my marriage certificate. Sent and they received it on 11th April (as they signed for it), but still haven’t heard anything so they have had the documents over 2 weeks. I fly on 22nd May. How long have people been waiting since sent their marriage certificate? Do you have to wait 10 weeks to upgrade?
