[LukeAD]

Some guidance from the forum please… Submitted for a child passport renewal. Was told to send documents, which the Post Office tracking service shows were received by HMPO over a week ago, but the status on the HMPO website tracking service still says send in your documents to Hemel Hempstead office. I’m expecting to have to use the upgrade service, as we’re due to travel on 29th May, but I have no idea which office will be processing my application. Should I call the general advice line or my local passport office? Any guidance appreciated?

[Author]

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