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Hi has anyone got the email address for upgrade if you travel in 2 weeks what information do they require do i have to phone first to get this on the system thank you 🙂
Did you call to get the ref number I have nothing but as I found my passport they cancelled the request so I have no idea if I need one or who to contact or I do
Hi @cariad94 did you get your passport I’m in the same situation I cancelled my sons passport online then done a renewal on 23rd April had a phone call from the passport lost and stolen on 27th April and confirmed with them I had actually found it at home so they cancelled this request I’ve never received any ref number but application has been processing since 29th April did you receive any ref number have you received a replacement as yet ?
Hi not sure if I’ve messed up my sons passport I reported it lost on line then renewed his application on 23rd April I then had a phonecall from the passport office who asked some questions I had told them I had found it which I had I asked what to do with the old passport I sent this in with my renewal to bootle address now it’s been processing since 29th April
