[mags168]

I’m in the same situation!
I applied for a lost and stolen passport over 5 weeks ago and its been stuck on ‘identity details received’ stage.

I saw something online that this may be a glitch in the system and that the application has actually been processed. But I’ve not managed to get anyone on the phone who can confirm this

Is anyone else having a similar problem. Supposed to be going on holiday on the 18th July so was wondering if anyone new how I could speed up the process?

Application History
Status
Identity details received 10:06pm on 24 May 2022
Email sent to person confirming your identity 8:10pm on 24 May 2022
Ask someone to confirm your identity 10:12pm on 23 May 2022
Application submitted 10:12pm on 23 May 2022

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