[maimal22]

I just spoke to customer services. They informed me that 10 week countdown starts from the time they have received the documents and not from when the application was submitted. They also said childrens first passports usually have a turnaround of 6 weeks. I don’t believe that to be true but I do hope so as I fly on 10th June.

[maimal22]

Does anyone know how long it takes to enter the processing stage. My daughters first passport application has been stuck on documents received since 4th April

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