[mambo]

Hi first post
thought I’d share our daughters renewal story. Originally applied in January, withdrawn in April due to not sending back old passport even though I was told on phone that no need to send back due to covid 19. Complained and was agreed to reapply with paper application FOC as their fault in May. Phoned to enquire about 2nd application a few weeks later no help, so complained to South port Again and was told 2nd application and old passport was lost. Had to fill in lost passport details, (first week of July) and told to fill out yet another paper application. Complained and got a online application done…with new photos. another week passes Peterborough online application withdrawn as paper Glasgow application found again. Chasing them again through complaints office *who have been very good). Glasgow phoned on 20th July to say it’s on it’s way by courier through letter box, I told them good as myself and other half working(NHS).
Came home today to find Royal Mail signed for leaflet as no-one home, local sorting office closed today so have to pick up tomorrow Thursday 23rd from 7 AM ….we Fly to Greece on Saturday 25th…..with no accommodation booked as no refunds if we can’t fly, not packed yet, no taxi booked from airport etc as we can’t check in without passport

So when I see people worrying that they fly in 5-6 weeks you have not even started yet….
But I’m just about to start on the wine….Cheers

[Author]

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