Forum Replies Created
-
Posts
-
Can’t see your comments again steph, I’ll send you my email address incase you want to ask anything. Maxine1978@outlook.com
Passportproblems, possibly something holding it up, I’d ring them up. I know people are saying not to if you have a whole left but I’m glad I did as mine would have still been in processing 14 days before due to go
Steph c I can’t see any other comments from you but says you’ve commented. If you have any other questions I’ll let you know if it’s anything they’ve told me
I would give them a call just incase as it will just keep you on processing until they have that info
Thank you for your email about the progress of your application.
I am happy to confirm we received your passport application at our Durham office on 17 March 2022 and it is currently waiting to be checked.
You do not need to do anything and if we need anything else from you, we will contact you.
All correctly completed applications are being processed within the timescales of the service you applied for, which is approximately 10 weeks for a replacement application.
This is the reply so I just assumed really
We don’t fly until June 12th but was worried as had received 2 other child’s passports back. The lady said it’s been stuck as was waiting for a document to be linked to application (most likely MY birth certificate as that had to be linked to all 3 kids, this document was linked on 7th April but no update on tracker), the lady said it should be here by mid May 🤷🏼♀️. My own passport was a renewal & name change, this has been stuck on processing since 17th March, I cancelled my old passport (lost & wrong name) on 6th March & received reference number for this on 26th March via text, I sent the reference number by email but this was never put onto my application so been stuck due to needing this, I have not been asked for this info so assumed the email had been actions. The lady said now they have that it should be processed & again I should have it by mid may
I’ve just got off the phone from the processing team & actually don’t bother with the email as the cancellation reference number wasn’t put onto my application hence why mines been on processing for so long. I called the Newport office & got put through to 2 different departments & the lady said the reference number was what was holding mine up. I’d give them a ring, I was on phone for over an hour between taking to diff departments & being put on hold but worth the wait
