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I went down to the London passport office this morning having had no luck on the phone. The lady was from the upgrade team and actually quite sweet, she assured me that I would receive my passport before my flight next Thursday and to follow up on Saturday morning and she gave me her name to quote in the email too. Still seriously nervous about it but left feeling a bit better and less tense. I was also expecting the queue to be around the block for people with enquiries but there were maybe 10 people.
Thank you @batchk23
Annoyingly I keep getting the “system busy” page only to be followed by the “please try again tomorrow” page
I am just concerned that I won’t get an appointment before my flight and wondering if the upgrade service is my best bet…
Advice needed!
I’m flying for work in 16 days, and have only just realised I’ve lost my passport (haven’t travelled in a while and moved during the pandemic so assuming that’s how it’s happened)
I can’t seem to book an appointment at my passport office or any for that matter, will I be able to use this new upgrade service? or do I already need to have an application in process?
